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Inbox & messaging
WhatsApp, email, team chat and portal messages in one inbox.
The unified inbox
WhatsApp and email conversations with customers, your connected Gmail or Outlook mailbox, and messages from the landlord and tenant portals each have their place in one inbox, threaded against the right contact. The full conversation history travels with the record, so anyone can pick up where the AI or a colleague left off.
Handovers & team chat
Conversations the AI receptionist hands over to a person are collected in the inbox, and internal team chat lets you coordinate on a lead without leaving the platform.
For the overview, see AI receptionist.
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