ReferenceUpdated

The AI receptionist

How the 24/7 receptionist answers, qualifies, and books.

Always answering

The receptionist answers WhatsApp messages and phone calls as they arrive, including evenings and weekends. It greets the applicant, searches your available properties, asks your qualifying questions, books a viewing into the right diary and creates the lead, before a negotiator lifts a finger.

Rightmove, Zoopla and OnTheMarket enquiries are turned into leads and sent a WhatsApp message, so the receptionist can pick those conversations up too. It can also text a property link or a booking summary.

Tone, rules & escalation

You choose which details it collects, whether it answers around the clock or only in business hours, and when it hands over to a person. A handed-over conversation arrives in your inbox with the whole thread attached. Every conversation is saved to the lead, so you can review what was said.

For the overview, see AI receptionist.

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How the AI Receptionist Answers and Books Viewings | Propily