Letting agent software

Letting agent software that lives in the same system as your CRM

Lettings is where agencies lose the most time to re-keying: the tenancy in one package, the certificates in a spreadsheet, the repairs in someone's inbox. Propily runs lettings on the same records as your enquiries and sales, and gives landlords and tenants their own portals so they stop ringing you for things they could see themselves.

Tenancies from start to renewal

Tenancies, rent schedules, deposits and renewals are held on the tenancy record, linked to the property, the landlord and the tenants. Change a date once and the rent schedule, the agreement and the compliance dates follow it.

  • Tenancies, rent schedules and renewals
  • Incoming payments and landlord payouts in the finance view
  • Agreements sent for signature from templates

Compliance you can see coming

Gas safety, EICR and EPC certificates are kept on the property with their expiry dates, and anything close to lapsing is flagged. Landlords see their certificates and compliance status in their own portal.

  • Certificate tracking with expiry flags
  • Compliance visible to landlords without a phone call
  • Right to rent and AML checks recorded on the contact

Repairs without the phone tag

A tenant reports a repair with a photo, a reference is created and timestamped, the landlord is notified and approves the quote in their portal, a contractor is assigned, and the fee goes straight into that month's finances. You stay in control, not on the phone.

  • Tenant repair reporting with photos
  • Landlord approval in the portal
  • Contractor fees recorded against the property

Portals for landlords and tenants

Landlords see their properties and viewing reports, payments and income trend, a tax summary for the year, their certificates and their renewals with a yes or no. Tenants see their rent and payment history and report and track repairs.

  • Landlord portal: properties, payments, tax summary, compliance, renewals
  • Tenant portal: rent history, repairs and their progress
  • Both branded as your agency's service, run from Propily

Questions agencies ask

What does letting agent software need to do?

At minimum it has to hold tenancies, rent, deposits and renewals, track compliance certificates, and handle repairs. Propily does all of that on the same records as your enquiries and sales, and adds landlord and tenant portals so the questions answer themselves.

Do landlords get their own login?

Yes. Landlords have a portal showing their properties, viewing reports, payments and income trend, a yearly tax summary, compliance certificates and renewal decisions.

Can tenants report repairs online?

Yes. Tenants report a repair with a photo from their portal, the landlord is notified and can approve the quote, and the tenant can follow the fix.

Is it separate from the sales CRM?

No, and that is the point. Lettings, sales, enquiries and compliance share the same property and contact records, so nothing is keyed twice.